Yes. Familyr works like a mobile phone by connecting you to your family emergency responders, so it needs to be connected to the mobile phone network. As part of your purchase we install an activated SIM card including credit to get you connected. Familyr is not locked to any specific network provider, so you are free to change your SIM card anytime, however we recommend we install your new SIM card so your Warranty remains valid.
0800 400 915
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