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FAMILYR

Personal Medical Alarm for Seniors in New Zealand

(No Monthly Fees)

Family-monitored SOS + GPS + fall detection + two-way calling—talk to someone you know

Familyr personal medical alarms help seniors live independently while staying safely connected to the people who matter most. With a single press of the SOS button, wearers can alert trusted family or friends, share their GPS location, and speak directly through two-way voice calling. Advanced fall detection automatically sends alerts if a fall is detected, even if the user can’t press the button.

Designed for everyday wear, Familyr alarms work anywhere with mobile coverage across New Zealand, have no monthly fees, and are backed by lifetime support—providing peace of mind for both users and their families.

Familyr can be programmed to call 111 directly. 

In an emergency, talk to someone you know. That’s Familyr.

ONLY $550+GST 

Pay a one-time fee or choose Afterpay/Klarna to split the cost into 4 interest-free installments. Thats Less than $140+gst per payment. 

Medical Alert
Fall Detect
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30 Day Money Back Guarantee – Lifetime Support – No Ongoing Monitoring Fee

Medical Alarm NZ

Own Your Safety with NZ’s Premium Personal Alarm

Familyr gives seniors freedom, families peace of mind, and everyone more time to live life — confidently, safely, and independently.

In an emergency, talk to someone you know. That’s Familyr.

What is a Medical Alarm?

Familyr Features

Why it’s Smarter

When You Need Help

Should you find yourself in need of urgent assistance, simply press the Familyr Personal Emergency Response System SOS button and it’ll send an Emergency text message to up to 10 of your own nominated friends and family contacts.
Your Family Response support members receive your SOS including your location information within the emergency text message.

Speak With A Loved One

By activating your Familyr Personal Safety Alarm, its also able to initiate a two-way voice call with your own friends or family. With inbuilt powerful speaker and mic you can have a hands free conversation just like being on a cell phone.
Loved ones can even call Familyr anytime to chat without the need for the wearer to press any buttons to accept an incoming call as its also equipped with Auto answer.

Personal Assistance​

Receive personal attention & assessment by the people that know and love you. Family members can provide comfort and reassurance, helping to reduce stress and anxiety. Family may have crucial knowledge about the patient’s medical history, allergies, past illnesses, or current medications. If the circumstances warrant, loved ones can escalate by contacting 111.
Familyr Family Alert
Familyr Family Monitored Personal Medical Alarm

How Familyr Works (Family-Monitored Medical Alert Alarm NZ)

  1. Wear it daily
    Familyr is a wearable personal medical alarm designed for seniors and independent living. It’s easy to use at home or when out and about.

  2. Press SOS (or fall detection activates)
    In an emergency, the wearer presses the SOS button. If a fall is detected, automatic fall detection can trigger an alert even if the wearer can’t press the button.

  3. Instant alerts + GPS location
    Familyr sends an immediate SMS alert to your chosen family or trusted contacts, including the wearer’s GPS location (New Zealand mobile coverage required).

  4. Talk to someone you know
    Familyr automatically calls emergency contacts, or contacts can call and speak through the device using two-way voice, check what’s happening, and decide the next step quickly.

  5. Get help fast
    Family responds first—then they can arrange the right help (family nearby, neighbours, caregivers, or call 111 if it’s urgent).

Result: Faster, more personal support—helping older New Zealanders stay safe and independent, with peace of mind for the whole family.

PROUD TO BE 100% KIWI OWNED & OPERATED

‘Familyr’ is a registered Trademark of Mercari Technologies limited

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Simple Communication

Communicate directly with a friend or family member via your Familyr Personal Safety Alarm, ensuring assistance from people that know you… not a stranger. 

Automatic Fall Detection

Stay protected with integrated fall detection technology. Designed to automatically detect a fall and summon assistance even if you cant press the button.

Water Resistant

A water resistant design allows you to wear your device in the shower or rain. Many falls in the home occur in the bathroom, so feel safer knowing assistance is only a button press away.

Location

Whether you are at home, at the shops or out for a walk, help is always within reach. Your Familyr Safety alarm allows your contacts to know your location and rapidly respond to emergencies.

Familyr Personal Medical Alarm – Key Facts (NZ)

Familyr Family Alert Alarm

  • Product type: Personal Medical Alarm / Medical Alert Device

  • Best for: Seniors, independent living, fall risk, dementia support

  • Emergency alerts: One-touch SOS button

  • Fall detection: Automatic fall alerts sent instantly

  • GPS tracking: Real-time location sharing across New Zealand

  • Communication: Text Messaging + Two-way voice calling built into the device

  • Who responds: Family or trusted contacts you choose (not a call centre)

  • Coverage: Works anywhere in NZ with mobile network coverage

  • Fees: No monthly monitoring fees

  • Cost: One-off purchase

  • Support: Lifetime local support

  • Ownership: 100% Kiwi owned and operated

Familyr Google Reviews – What Users are saying

Brilliant gadget! Works exactly how I need it to for mum. Well worth the cost. My mother has dementia and terminal cancer. She has had a couple of tumbles and I needed something that would notify me direct not go through a call center. Mum wouldn’t cope with that! If she falls over it will automatically notify me and I can even call her on the gadget. This means I can calm her down until I arrive home. I have loaded 5 people so that if I am unavailable they will be notified. I couldn’t be happier and the staff where awesome with the info I needed and also setting everything up for me. Many thanks for your help.

The alarm has become an essential part of our families daily life. Our family member has on-going medical issues restricting his independence and general daily function. The alarm has given him back his independence, confidence, general sense of worth and daily enjoyment. It provides us with reassurance, as before we were worried to leave him unattended, which had a huge impact on our lives and as a family. The alarm has enabled him and us to all regain these daily life aspects that were previously impacted. He doesn’t go anywhere without the alarm now, it’s small and discreet, and is literally a life saver life line. The alarm functions are user friendly, and performs to a standard above all else. To be able to personalize your own choice of multiple contacts and phone numbers into it, is what led us to this particular alarm option, the ability for us to phone into it (as it answers automatically) check in and chat to him is ideal. It’s clear with good reception just like a cellphone. The low battery alert is handy. GPS and fall detection mode is what impressed us the most. As there is no monthly on-going hire charges for the alarm it’s very cost effective. After our enquiry, Marc’s service and knowledge is impeccable, alarm arrived within days of ordering even during festive season, and his kind follow up service and prompt communication is outstanding. The alarm is the best decision we’ve made, its still in use every day. We’ve had it for a year and we wouldn’t be without it. Whether it be health, elderly, someone alone, whatever your situation, the alarm is peace of mind you can’t put a value on.

This system is very reassuring, texts followed by phone calls to multiple family members and emergency services. Detects falls, as well as acts as a distress alarm . Easy set up, excellent customer service. Thanks so much. Couldn’t recommend this system more highly.

Why should Family consider Familyr?

Familyr is a Personal Emergency Response System. Talking to family members during a personal emergency has several advantages:

Emotional Support

  • Family Responders can provide comfort and reassurance to their loved one, helping to reduce stress and anxiety.

Medical History

  • Family Responders may have crucial knowledge about the loved one’s medical history, allergies, past illnesses, or current medications, which can assist healthcare providers in making quick and informed decisions should the situation escalate.

Decision Making Assistance

  • If the loved one is unable to make decisions, unconscious or unable to communicate, family members can act as advocates, helping to communicate the situation to managers, nurses, police, fire, ambulance or other emergency services.

Logistical help

  • Family Responders can coordinate emergency responders or 111 emergency services to the user utilizing the location finding and tracking technology built into every Familyr alarm .

Better Communication

  • Family Responders may have an understanding of symptoms, personal issues, risk/hazardous environments or mental health conditions to ensure situational awareness, and relay this information accurately between the medical, police, ambulance and other concerned parties.
Family alert for elderly
Familyr Family Alert
Mercari Supporter Starship

Mercari Technologies Limited is a Partner of the Starship Foundation

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What is the best alarm system for the elderly?

Familyr is ideal as it includes fall detection, GPS location tracking, two-way communication, battery life, water resistance, and works inside or outside your home.

How much does a medical alarm cost in NZ?

Basic “housebound” rental Medical Alarms can cost $950 to over $1,500 annually for “Go anywhere” alarms. Familyr is an advanced ‘Go Anywhere’ technology at only $550+gst with more features than most Medical Alarm providers.

What is a medical alert system?

A medical alert system is a wearable device that lets seniors call for help in emergencies. Unlike traditional monitored alarms, Familyr connects directly to family and friends.

How does Familyr work?

Familyr is simple: press the SOS button, and the device calls your chosen family contacts, shares your GPS location via text message, and allows two-way communication.

Who should use Familyr?

Familyr is ideal for seniors living independently, people with dementia, or anyone at risk of falls who wants safe independence and family peace of mind.

Can Familyr detect falls automatically?

Yes. With the integrated fall detection feature, Familyr can automatically alert family members if a fall is detected, even if the user cannot press the button.

Does Familyr have monthly fees?

No. Familyr is a one-time purchase with no subscription fees. It includes lifetime support, making it more affordable than traditional medical alert systems.

30 Day Money Back Guarantee – Lifetime Support – No Monthly Fee

$550+gst

Pay a one-time fee or choose Afterpay/Klarna to split the cost into 4 interest-free installments. Thats Less than $140+gst per payment. 

Get Familyr