Familyr Wearable SOS Device with Fall Detection

The Familyr wearable safety device in NZ is a mobile personal alarm with an SOS button, automatic fall detection, location sharing and two-way voice calling. It connects the wearer directly with up to 10 chosen family members, friends, carers or other trusted contacts.

Designed for use at home and while out and about, this family-monitored medical alarm works anywhere compatible New Zealand mobile coverage is available. There are no monthly monitoring fees.

What Is a Wearable Safety Device?

A wearable safety device is a compact personal alarm worn or carried throughout the day. It provides a quick way to request help, communicate with trusted contacts and share the wearer’s location during an emergency.

Familyr is both a wearable safety alarm for NZ users and a mobile personal emergency response system. Unlike a traditional monitored medical alarm, Familyr sends alerts directly to people selected by the wearer rather than routing every activation through a call centre.

Why Choose the Familyr Wearable Safety Device?

Familyr Family Alert isn’t just another gadget—it’s a practical, proven tool for people of all ages and lifestyles. What sets it apart is how it combines ease of use, customizable wearing options, and life-saving features in one simple, lightweight product.

Key Benefits of the Familyr Safety Device:

- One-touch SOS alert: Press and hold the SOS button to activate an emergency alert.
- Up to 10 emergency contacts: Add family members, friends, neighbours, carers or other trusted responders.
- Automatic fall detection: Built-in sensors can activate an alert when movement consistent with a serious fall is detected. Because no technology detects every fall, the wearer should press the SOS button whenever they are able.
- GPS location sharing: Emergency texts include a Google Maps link showing the location reported by the device.
- Two-way voice calling: The wearer can speak directly with the contact who answers through Familyr’s built-in microphone and speaker.
- Automatic call answering: A trusted contact can call Familyr and speak with the wearer without requiring them to press a button.
- GeoFence alerts: Optional virtual boundaries can notify contacts when the device enters or leaves a selected area.
- Motion and no-motion detection: Configurable alerts can report movement or a prolonged lack of movement.
- Works at home and away: Familyr uses the mobile network, so it is not restricted to a base station inside the home.
- Water-resistant design: Familyr can be worn in the home shower or rain but must not be submerged.
- No app required: Contacts and settings can be managed using SMS commands.
- Multiple wearing options included: Choose from a lanyard, wristband, belt clip, Velcro armband or key ring.
- Local setup and support: Familyr supplies the device programmed with the purchaser’s chosen contacts and provides ongoing New Zealand technical support.

Flexible Wearing Styles to Suit Every Lifestyle

Wearing style	Best suited to	What to consider
Neck lanyard	Seniors, everyday wear and people at greater risk of falling	Familyr recommends the lanyard when fall detection is a priority because the device can hang freely and remain easy to reach.
Wristband	Regular daily wear and no-motion monitoring	Worn like a watch, it keeps the SOS button close. Familyr identifies this as the preferred option when no-motion detection is enabled.
Belt clip	Discreet everyday use	Attaches to a belt or clothing. Position it where the wearer can reach the SOS button easily.
Velcro armband	Walking, running, hiking, horse riding and active work	Holds the device securely while keeping its SOS button accessible.
Key ring	Shopping, travel and casual use	Convenient for users who prefer to carry the alarm. Keep it within easy reach.
Pocket or handbag	Occasional use or users who do not want to wear the device	Less accessible in some emergencies. The lanyard remains the preferred option when fall detection is important.

The right wearing style depends on the user’s comfort, mobility and safety needs. For the best protection, the Familyr medical alarm should be charged, switched on and worn or carried consistently.

Lanyard

Wristband

Belt Clip

Armband

Keyring

Lanyard (Worn Around the Neck) – Best for Fall Detection

Wearing the device around the neck ensures it hangs freely and can accurately detect a fall. This is the most recommended method for elderly users or anyone at higher risk of falling. It also allows the SOS button to be easily accessed in an emergency.

Belt Clip – Discreet and Secure

Ideal for those who prefer not to wear things around the neck, the belt clip offers a secure way to wear the device under a shirt or coat. Great for both men and women who are on the move but want to stay protected.

Rubber Wrist Band – Like a Smartwatch

This comfortable and modern option makes wearing the device feel like second nature. Simply strap it on like a watch. It’s stylish and functional—perfect for younger users, tech-savvy adults, or anyone who wants continuous access without the device getting in the way. Also the best option to wear if the No-motion detection feature is enabled.

Velcro Armband – Great for Active Use

Are you or your loved one into running, horse riding, hiking, or hunting? The velcro arm band is ideal for securely attaching the device during active pursuits. It won’t bounce around or fall off, and still gives instant access to the SOS function if needed.

Key Ring or Handbag Carry

For casual daily use, the device can be attached to a key ring or dropped into a handbag or coat pocket. This gives flexibility for everyday errands, travel, or trips to the store—especially for users who don’t want to “wear” it all the time but still want to be safe.

Who Should Use a Familyr Wearable Safety Device?

Is the Familyr medical alarm suitable for seniors?

Yes. Familyr is designed to help older New Zealanders remain independent while staying connected to people they know.

Its SOS button, fall detection, location sharing and two-way calling can help a senior contact family, friends or carers at home or while away from home.

Familyr does not replace professional medical care or guarantee that every emergency will be detected or answered.

Can Familyr support someone living with dementia?

Familyr may provide an additional layer of support where wandering or becoming disoriented is a concern.

An authorised family member can request the device’s location using an SMS command. GeoFence alerts can also notify contacts when the device enters or leaves a configured area.

Suitability depends on whether the person can wear the device consistently and tolerate its alerts. Familyr should form part of a wider care plan rather than replace supervision or professional dementia support.

Is Familyr suitable for lone workers?

Familyr can give lone workers access to an SOS button, fall detection, location sharing and two-way voice communication where compatible mobile coverage is available.

Employers should assess the worker’s risks, coverage conditions, emergency contacts and response procedures before relying on any wearable safety alarm. Familyr should complement—not replace—an employer’s workplace health and safety responsibilities or any specialised system required for the role.

Who else could use Familyr?

A Familyr wearable safety device may also suit:

People who live alone
People with mobility concerns
People at risk of falling
Rural residents
Outdoor enthusiasts
Solo travellers
People who want direct access to trusted contacts
Families seeking a mobile alternative to a housebound alarm

One-Off Purchase, No Surprises

The Familyr medical alarm currently costs $550 plus GST, or $632.50 including GST. It is purchased outright, with no monthly monitoring or rental subscription.

The current Familyr package includes:

Familyr wearable safety device
Charging base
Magnetic USB charging cable
Activated Spark prepay SIM with $50 credit
Initial contact and settings programming
Adjustable lanyard
Wristband
Belt clip
Velcro armband
Key ring
Tracked delivery
Lifetime technical support, subject to the support policy

One NZ or 2degrees can be requested before ordering.

Although there is no monthly Familyr monitoring fee, the SIM must remain active and have enough credit for calls and text messages. SIM top-ups and network charges remain the owner’s responsibility.

Familyr also provides a 30-day money-back guarantee and a 12-month product warranty, subject to the published conditions. Afterpay and Klarna payment options may be available at checkout.

Don’t Wait for an Emergency

How does the Familyr wearable safety alarm work in an emergency?

Wear Familyr every day
Keep the device charged, switched on and within compatible mobile coverage.
Activate the alarm
Press and hold the SOS button for approximately three seconds. Automatic fall detection may also initiate an alert when a possible serious fall is detected.
Cancel a false alarm if necessary
Familyr vibrates and announces that it has been activated, giving the wearer time to cancel an accidental alert.
Emergency texts are sent
If the alert is not cancelled, Familyr sends an SOS text to the nominated mobile contacts. The message includes a Google Maps link showing the device’s reported location.
Familyr calls the contacts
The device calls the nominated contacts individually in their programmed order.
The wearer and responder talk
Familyr enters hands-free speakerphone mode so the responder can understand what has happened.
The responder arranges help
A family member, friend, neighbour or carer can attend, contact someone nearby or call emergency services. Familyr can be programmed to include 111 in its calling sequence, although 111 cannot receive the SMS location link.

Familyr requires sufficient battery power, active SIM credit and compatible mobile coverage. In a critical or life-threatening emergency, call 111 directly whenever possible.

Trusted by Families Across New Zealand

Is Familyr a New Zealand medical alarm business?

Yes. Familyr is supplied and supported by Mercari Technologies Limited, a registered New Zealand limited company founded in Auckland in 2018.

Its verifiable New Zealand business details include:

Legal company: Mercari Technologies Limited
Company number: 6872413
NZBN: 9429046820471
Company status: Registered
Incorporation date: 1 June 2018
Registered office: Auckland, New Zealand
Brand: Familyr is a registered trademark of Mercari Technologies Limited
Ownership and operation: Kiwi owned and operated
Network compatibility: Configured for New Zealand mobile networks
Customer service: Setup assistance and ongoing technical support provided from New Zealand

These details establish Familyr as a New Zealand-owned and operated medical-alarm business. They should not be interpreted as a claim that every hardware component is manufactured in New Zealand.

Choose a Familyr Wearable Safety Device in NZ

Familyr brings SOS alerts, automatic fall detection, location sharing and two-way voice communication together in one compact device.

For New Zealand families comparing a wearable safety alarm or mobile medical alarm, Familyr offers:

Direct alerts to people the wearer knows
Use at home and away from home
No monthly monitoring fees
A one-off purchase price
Flexible wearing options
Local setup and lifetime technical support

Order Familyr online or contact the New Zealand support team to discuss the wearer’s needs, mobile coverage and emergency-contact setup.

Familyr is an assistance and communication device. It does not replace medical advice, professional monitoring or guaranteed emergency response.

Buy Familyr